Working to retain tenants may be difficult, but what may be one of the biggest drivers to make tenants refuse to renew their lease? About 46% of residents have stated maintenance as one of the top factors in making their decision to renew a lease. As a landlord, this may be an opportunity to further improve tenant renewals.

Tenant Renewals are not only about rising rent pricing, nowadays 31% of residents say maintenance is the reason residents leave a property.

So, what can you do to improve the maintenance process and better retain tenants long-term?

Repairs
Often times, general wear and tear needs to be addressed even if a tenant still occupies the space. Simple repairs can help make the rental space constantly feel refreshed. Changing lights, pest control, and testing smoke detectors can let tenants know you are keeping the space up-to-date.

Prevention
Checking for any potential repairs that may lead to future problems can be a great opportunity to wow your tenants. Ensuring all aspects of the property are taken care of can help make tenants feel more at ease in your property.

Move-Out Inspection
When tenants do move out, it can be a great way for you to find any items that need to be fixed or replaced. Anything from damaged drywall to bedbugs can delay new tenant move-ins.

Communication
One of the most important aspects to remember in the maintenance process is maintaining communication with all tenants. When communication is lost, it can make tenants not feel heard ultimately affect resident retention.

How does your maintenance process work to retain residents? Don’t miss out on this vital component to making sure you can better renter turnover. At MGR, we know the importance of creating a maintenance process to help improve renter renewals. Give us a call today to see how we can help!